Write once, run many
In the absence of a written medium, onboarding can be a cumbersome process. You need to share all information in conversations and meetings.
Well written onboarding documentation is a solution offering these advantages.
When you share these assets so they’re visible to everyone, the entire team can co-create and improve these assets.
People can join your team any time - you don’t have to batch and queue people for onboarding sessions.
When people have questions, they can drop them in line with the materials. Anyone on the team can respond to these questions and either improve the materials or enhance the FAQ.
Each time you onboard someone they see the latest version of these materials. They’re persistent and they keep getting better.
And guess what! You’ve already created all of this content as part of your handbook and your developer documentation. You just need to curate it so you don’t overwhelm your new colleagues.