When we leave cultural characteristics open to interpretation, we run the risk of creating toxic cultures. The loudest voices usually undermine diversity. It makes more sense for distributed organisations to do the boring work of defining culture. It isn’t as sexy as a secret sauce, but writing things up fosters a consistent and healthy culture.

In the corporate world we often reach for training as silver bullet solution to performance problems. But building and practicing new skills is hard and if we don’t recognise the real-world difficulties people face, it’s likely that many skill-building initiatives will fail.

We pay too much attention to the idea of skill and talent. Often, time on task, trumps talent. Could this be the secret to doing excellent work, having a resilient career and building excellent teams? We explore that question in this article.

We often reach for training as a solution for behaviour change or skill development. But most training programs don’t achieve their objectives. How do you facilitate learning then?

We continue exploring the seven deadly sins of knowledge management in this week’s post. I explained three of them to you last week. Here are four more.

In a massively distributed world of work, effective knowledge management is a superpower for your people. On this site, we’re already discussed many things you must do, to foster knowledge sharing. This post is the first, in a two part series about things you shouldn’t do.

If you’re calling your culture a “secret sauce”, or your “x-factor”, you’re doing little to clarify it. To demonstrate care for culture, means that we must define it clearly, at the level of behaviours. We must move beyond platitudes and poetic expressions.

Depending on the level you operate at as a leader, you probably have some discretionary budgets available to you. When you spend that money, your company wants you to get the most bang for their buck. In this post, I want to explore four areas of expenditure that’ll make a big impact on your remote teams.

The approach of creating stocks of well structured, organisational knowledge has its limitations. In this post, I argue that you should invest in solutions that create flows and streams of knowledge while stocks move to a supporting act.

Remote work would have renewed your organisation’s interest in knowledge management. Considering one can’t walk up to co-workers for a quick clarification, could we instead ask the system for an answer? In an asynchronous, remote-first culture, a solid knowledge strategy can be a productivity power up.

In this article and a few subsequent ones, I want to share my thoughts about creating a knowledge ecosystem that keeps pace with your people’s know-how.